Lorna Ailsa | Wedding & Event Planning, Design & Styling
Last updated: 19 October 2026
At Lorna Ailsa, I respect your privacy and am committed to handling your personal information responsibly.
This Privacy Policy explains what information I collect, why I collect it, how it is used and your rights under UK data protection law.
1. Who I am
Lorna Ailsa is a wedding and event planning, design and styling business based in Wiltshire, England, serving clients across Wiltshire, Somerset, Hampshire, Dorset and surrounding areas.
For questions about this Privacy Policy or your personal information, please contact:
Email: [email protected]
Website: www.lornaailsa.com
2. Information I collect
When you contact me through my website, I may collect:
Your name
Your email address
Your telephone number, if provided
Details of your wedding or event, including dates, locations and services you're interested in
Any other information you choose to include in your enquiry
If you become a client, I may also collect information needed to plan and deliver your event, manage bookings and maintain business records.
3. How I use your information
I use your personal information to:
Respond to enquiries and communicate with you
Discuss your wedding or event requirements
Provide quotations and information about my services
Arrange and deliver agreed services
Maintain appropriate business and financial records
Meet applicable legal obligations
I do not add you to a marketing mailing list simply because you contact me.
4. My legal basis for using your information
Under UK GDPR, I rely on the following lawful bases where appropriate:
Legitimate interests: To respond to genuine enquiries and manage ordinary business communications.
Contract: To take steps at your request before entering into a contract and to provide services you've booked.
Legal obligation: To maintain records or disclose information where required by law.
5. How your information is stored and shared
Enquiries submitted through my website contact form are processed using Showit and delivered to my Gmail account, provided by Google.
I use these services to receive and manage communications. They may process information on my behalf under their own applicable data protection arrangements.
I do not sell your personal information.
Where necessary to deliver your event, I may share relevant information with suppliers or service providers involved in your booking. I will only share information that is reasonably necessary for that purpose.
Some service providers may process personal information outside the UK. Where this occurs, I rely on applicable data protection safeguards.
6. How long I keep your information
If you enquire about my services but do not make a booking, I will normally retain your enquiry for up to 12 months after our last communication, unless there is a legitimate reason to keep it longer.
If you become a client, I may retain relevant correspondence, booking details and financial records for longer where needed to fulfil contractual obligations, resolve disputes or comply with legal requirements.
I will not keep personal information longer than reasonably necessary for its intended purpose.
7. Keeping your information secure
I take reasonable steps to protect personal information against unauthorised access, loss or misuse.
However, no method of electronic communication or storage can be guaranteed to be completely secure.
8. Cookies and website analytics
My website may use essential cookies or similar technologies necessary for its operation.
I do not currently use Google Analytics or advertising tracking tools. If I introduce analytics or other non-essential tracking technologies, I will update this Privacy Policy and implement appropriate consent controls where required.
9. Your data protection rights
Under UK data protection law, you may have the right to:
Request access to personal information held about you
Ask for inaccurate information to be corrected
Request deletion of your information in certain circumstances
Object to or request restrictions on certain uses of your information
Request transfer of your information where applicable
To make a request, please email [email protected].
You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's data protection regulator.
Website: https://ico.org.uk
10. Links to other websites
My website may contain links to third-party websites, including Instagram. I am not responsible for the privacy practices of those websites. Please review their privacy notices separately.
11. Changes to this Privacy Policy
I may update this Privacy Policy from time to time to reflect changes in my services, website or legal obligations.
The latest version will be available on this website, with the date of the most recent update shown above.